Who we are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.nfp.co.uk. About the role We are recruiting for an Administrator to support on general administration tasks and business support within a fast-paced working environment. Overview of duties Preparing new client forms Onboarding of new clients and liaising with Client Managers to ensure all documentation is correct Maintaining client records and filing of documents in respective client files Billing administration and assisting with credit control Maintain office supplies and inventory including ordering, receiving Maintain office filing system including scanning, filing, and organising documents daily Manage all incoming mail and packages for all departments including shipping/receiving, labelling, and distribution as needed Assist with filing/referral of all documents in the office filing system daily or as needed based on departmental needs Typing Letters, reports and professional documents Providing administrative support to the team Meeting, greeting and liaising with clients Managing an effective and efficient filing system Managing client records on the firm’s database software Other ad hoc general administrative tasks Person specification Knowledge, skills and abilities: Must be able to work in a fast-paced environment Organisational skills and attention to detail Must be able to work in a team environment and provide support to other employees as needed Ability to work independently and prioritize tasks accordingly Ability to interact with stakeholders at all levels Discretion when dealing with confidential information in all aspects of work Education / and or Experience Must have at least 2 years' work within a professional services environment Experience with IRIS, XERO and other accountancy software beneficial Key information: Location: Bromsgrove Hours: Monday – Friday, 37.5 Hours What you’ll love about us We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office. We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development. Attractions - NFP We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working. Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how. We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets. We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work. Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging. If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information. NFP and You Better Together