Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent
Based in Liverpool
Salary £23,000 - £25,000
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full-time, permanent position, based in Liverpool.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
1. Managing calls on system
2. Managing operatives diaries
3. General administration
4. Planning repairs and maintenance requests to the relevant operative
5. Ensure trade skill sets and location parameters are working effectively
6. Liaising with operatives, tenants, and the Client
7. Document Control - Ensure worksheets are received and checked
8. Work towards individual and client KPIs
9. Deal with council and private housing contracts, planning and scheduling routine, essential, and emergency property maintenance works
10. Tracking and monitoring to completion
11. Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials, logistics, and reorganising of schedules
12. Organisation of external supply companies
13. Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
14. Be able to work in a fast-paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades
You will be working for a modern, forward-thinking business that believes the strengths, skills, and personalities of their people are the key to the group's success.
If you are interested, please apply online now or call Lucy on (phone number removed).
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