Job Summary
An exciting opportunity has arisen for an enthusiastic, reliable individual to join the Department of Orthopaedics as a Clinical Administration Lead.
You will be responsible for taking the lead for developing and maintaining high-quality administration processes. The CAL will support the delivery of local and national access targets across every stage of the patient journey.
You must have recent experience working in a Band 4 Administration Team Lead role, or equivalent, and substantial NHS experience working in a booking/secretarial/waiting list management role, with sound knowledge of RTT and cancer waiting times, and supervision/management experience.
You will have strong prioritising and excellent organisational skills together with the ability to remain calm and collected in a busy and dynamic environment. With strong communication and interpersonal skills, you will have the ability to formulate and implement solutions. You will be accountable for management of the waiting lists within your specialty area.
You will be self-motivated, adaptable, have excellent time management and a willingness to learn new skills and take on challenges. The work is varied, challenging and fast-paced, requiring a flexible approach, initiative and the ability to motivate and inspire others. The Trust will provide a supportive work environment where shared and professional development is encouraged.
This is a full-time post, working 37.5 hours per week.
Main Duties of the Job
The role of the CAL is to support the delivery of access targets, cancer targets and be responsible for data quality within a specialty area. The CAL will manage the Clinical Administration Team for the specialty area. Day-to-day line management and professional supervision to a defined Inpatient Booking Team and Team Coordinators for Medical Secretaries will be required, ensuring best practice and adherence to Trust policies and procedures is maintained at all times.
The main duties of this job description are explained. However, these will continue to evolve to meet corporate objectives and NHS targets.
About Us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job Responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
1. Identity Checks
2. Professional registration and qualification checks
3. Employment history and reference checks
4. Occupational Health clearance
5. Satisfactory Disclosure and Barring Service check
6. Right to work in the UK
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
Essential
1. English & Maths GCSE
2. AMSPAR Qualification
Desirable
1. Management qualification
Experience
Essential
1. Recent experience as NHS Team Leader / Staff Supervisor
2. Knowledge of Trust systems - RADAR, Galaxy, Maxims, Bluespier, Healthroster, Dragon medical, Unit 4
3. Substantial NHS experience
Desirable
1. Knowledge of orthopaedics
2. Outpatient Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. #J-18808-Ljbffr