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Customer Service & Rehoming Assistant, West Kingsdown
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Client:
Location:
West Kingsdown, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
4ddecba810dc
Job Views:
2
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one love and expert care, getting to know their characters and quirks to find them a suitable new home.
We are seeking a Customer Service & Rehoming Assistant at our Brands Hatch centre to provide excellent customer service to both internal and external clients, promote our values, and support rehoming duties for our dogs and cats.
The ideal candidate will have significant experience in a demanding customer service environment, handling feedback with tact, diplomacy, and empathy, especially in emotive situations.
This role is based at our Brands Hatch centre.
What we offer:
* 28 days of annual leave plus 8 paid public holidays (pro-rated for part-time)
* Discounted gym memberships and cycle to work schemes
* Employee Assistance Programme and Wellbeing Resources
* Generous pension contributions – up to 10%
* Free healthcare cash plan for treatments like dental, optical, physiotherapy, chiropody, and acupuncture
* Support for professional development, including training, leadership, mentoring, and more
Working with our animals:
This role offers a rewarding experience in helping rescues find their forever homes. It requires resilience and adaptability to handle various challenges daily.
Diversity and inclusion:
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