My client is a Global Leading Manufacturer of HVAC Cooling equipment across AHUs, CCUs, Air Conditioning and Chillers. They're seeking a Global Technical Support Engineer to support the Data Centre Solutions Team working with the clients, sales team, factories across Europe, and the projects and field-based teams. The role will support the successful specification, selection, manufacturing, factory testing/witnessing, site installation, site commissioning & site witnessing of our Data Centre Products to deliver projects following the recognised Level 1 to 5 process.
Technical Support Engineer Job Overview
* Review and document mechanical, electrical, hydronic, refrigeration, controls, and integration systems to ensure correct selection and successful project delivery on time and within budget.
* Provide support for callouts, fault finding, maintenance, and after-sales services post-delivery, installation, commissioning, and witnessing.
* Work with schedules, technical specifications, schematics, wiring diagrams, CDE documents, software strategies, BMS/BAS points lists, RAMS, and RCAs.
* Assist in creating project-specific wiring diagrams, ensuring compliance with client requirements.
* Develop project-specific documentation and ensure accuracy.
* Support teams from sales to project managers, field service engineers, and end clients.
* Verify factory processes, including testing and quality control, to meet client requirements and address deviations.
* Perform additional tasks as needed to achieve company objectives.
Technical Support Engineer Job Requirements
* Hold CSCS Card (or equivalent); desirable certifications include 18th Edition, IPAF/PASMA, F-Gas, IOSH, or CITB.
* Understanding of the Data Centre industry, HVAC equipment, building site operations.
* Skilled in troubleshooting, problem-solving, and interpreting wiring diagrams and controls.
* Willingness to travel across UK & Europe (hold valid passport & UK driving license).
Technical Support Engineer Salary & Benefits
* £50-60K Per annum depending on experience.
* Company Car.
* 25 days holiday plus bank - option to purchase up to 5 more days.
* Overtime 1.5 & 2x.
* Pension (5% EE, 4% ER).
* Medicash - Discount on Health and Fitness.
* Enhanced Paternity and Maternity pay.
* Employee Cash rewards - Long service and yearly awards.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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