IT Development & Operations Technician Location: Enfield Role Overview: Reporting to the Chief Transformation Officer, the IT Development & Operations Technician is responsible for diagnosing, troubleshooting, and maintaining computer systems and software, alongside developing and enhancing the cybersecurity framework. This is a dynamic role that offers the opportunity to play a key part in the development of the company’s IT infrastructure. Main Duties and Responsibilities: Everyday IT Support: Printer setup and troubleshooting Onboarding new laptops and O365 accounts Managing IT security General troubleshooting for laptops and devices Intranet Development: Help develop internal tools using PowerApps and PowerAutomate Work with Dataverse and Power BI dashboards Manage SharePoint document system Cybersecurity & O365 Capacity: Contribute to enhancing company cyber security measures Improve O365 functionality IT Department Development: Assist in building and expanding the IT department Asset Management: Identify equipment shortages and place necessary orders Register IT assets in the company’s system Person Specification: Proven experience as an IT Technician or in a similar role Proven Powerapps experience Strong diagnostic and problem-solving abilities Excellent communication skills, both oral and written In-depth understanding of diverse computer systems and networks Solid knowledge of internet security and data privacy Degree in Computer Science, Engineering, or a related field Certification in Cyber Security Management (BSc or equivalent) Salary and Benefits: Competitive salary based on experience - £35,000 - £45,000 per annum Training and development opportunities to grow in the role Eligibility for a pension scheme Access to continuous professional development If you're a skilled IT Technician eager to contribute to the growth of our IT department and play a key role in the company's digital transformation, apply today