Sytner Stratford MINI is looking for a Brand Expert - Sales Trainee. Your role A fantastic opportunity is available for a Brand Expert to join our team at Sytner MINI Stratford-upon-Avon. As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of MINI, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. Your profile Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of MINI. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Rewards Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events