At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for an ICT Service Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service.
As the ICT Service Engineer your key responsibilities are
1. Ensure an excellent customer experience by providing customer support and reducing customer effort
2. Provide hardware and desk side support for all BUUK employees within SLA
3. Work with internal customers, ensuring service requests such as new starters, change of role and leavers are fulfilled
4. Respond in a timely manner to incidents relating to end user hardware.
5. Provide hardware and application support to field operatives using rugged tablets
6. Support w...