Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
* People: To cultivate and sustain happy, productive and engaged staff.
* Patients: To be good or outstanding at everything we do.
* Population: To work seamlessly with partners to improve lives.
We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
We have an exciting opportunity to work in a friendly and supportive SWB Library and Knowledge Service team. The service supports the information needs of the Trust's staff and students, by facilitating access to books, e-resources, training, current awareness and more.
The role is varied; no two days are the same. We offer the flexibility to manage your own workload, unsupervised on occasion. You will also have the opportunity to use your initiative and creativity to contribute to service development. Experience within a library environment or an information service is essential.
Opportunities for continuing professional development are encouraged. The expectation is that the post holder will work towards a CILIP ACLIP Library qualification and support will be provided.
The post holder will also have the opportunity to work on our brand new Midland Metropolitan University Hospital (MMUH) Library site.
Please get in touch if you would like any information or an informal chat.
Main duties of the job
In this role you will:
* Provide an efficient enquiry service to our staff/students who are based both in acute and community sites.
* Promote member registrations, increase sign ups to evidence alerts and provide inductions to all staff and students.
* Provide articles, help users how to search the library catalogue, promote the library services both onsite and social media.
* Create attractive displays every month on different health topics and align library promotion of health campaigns with the Trust priorities.
* Maintain physical library spaces and stock.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH. If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details of what this role entails.
Person specification
Qualifications
* Education to GCSE Level with Cs in English and Maths.
* ACLIP from CILIP.
* Excellent and accurate skills in reading, writing, spelling, grammar.
Experience
* Previous experience in libraries or information services.
* Customer service experience face to face.
* NHS, academic or special library experience desirable.
* Successful contribution to a project or team.
Knowledge
* Understanding of relevant legislation i.e. (Copyright, Data Protection, Freedom of Information).
* Experience of using the Internet and databases to access information.
Mental Effort
* Able to work accurately and systematically in a multi-tasking situation, with frequent interruptions.
Communication Skills
* Confidence to proactively engage with service users and represent the service at inductions, outreach or training events.
* Provide information that is timely, accurate and in a suitable manner.
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Please note-If this vacancy receives a high number of applications, it will close before the stated closing date. Please ensure that you have completed and submitted your application at your earliest convenience to avoid disappointment.
Name: Preeti Puligari
Job title: Library and Knowledge Services Manager
Email address: preeti.puligari1@nhs.net
Telephone number: 0121507 3587
Alternatively, you can contact:
Nicola Ager, Service Development Librarian
Email: nicola.ager@nhs.net
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