Job details
Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Shotton?
We have a Customer Service Support role available within TATA Steel's Shotton works. The department specialises in roofing and cladding solutions to a range of customer. This role is ideal for someone with strong IT literacy skills and is proactive, a clear communicator and holds good attention to detail.
Role: Customer Service Support
Location: TATA Steel, Shotton Works, Deeside CH5 2NH
100% office based for training (4 weeks) and hybrid working thereafter. (X2 days office based)
Rate: £11.79ph (£23,000 per annum)
Contract length: 12 months initially
Shift Patterns: Mon-Thu 08:30-16:45 and Fri 08:30-15:45
Start: ASAP (within 1-2 weeks)
Responsibilities:
1. Providing a high level of customer service to new and existing customers via telephone and email
2. Entering numerical and personal data onto the system efficiently and in a timely manner
3. Processing pre calculated orders into the system for distribution
4. Managing data and coordinating activities to ensure the smooth operation of the department daily
5. Supporting the Urban Business team with administrative tasks relevant to the department
6. Signposting customers in the right direction for any invoice queries
7. Undertaking follow up enquiries
Essential requirements:
8. Good IT literacy especially with MS Office
9. Previous experience within an office environment
10. Strong verbal and written communication skills
11. Clear and concise telephone manner
12. Ability to work on own initiative
13. Great eye for detail
14. Previous data/order entry experience (low and high volume)
Desirable requirements:
15. Driving licence and use of a car
Benefits:
16. Office environment in a beautiful part of the county with modern amenities
17. Nature reserve area for time away from your desk
18. Opportunity for progression into permanent roles
19. Advice and editing on your current CV
20. Dedicated team throughout your journey within the role
21. Paid holiday
22. Exclusive online services including restaurant and retail discounts
23. Chance to receive £300* for referring a friend
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
...
Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Shotton?
We have a Customer Service Support role available within TATA Steel's Shotton works. The department specialises in roofing and cladding solutions to a range of customer. This role is ideal for someone with strong IT literacy skills and is proactive, a clear communicator and holds good attention to detail.
Role: Customer Service Support
Location: TATA Steel, Shotton Works, Deeside CH5 2NH
100% office based for training (4 weeks) and hybrid working thereafter. (X2 days office based)
Rate: £11.79ph (£23,000 per annum)
Contract length: 12 months initially
Shift Patterns: Mon-Thu 08:30-16:45 and Fri 08:30-15:45
Start: ASAP (within 1-2 weeks)
Responsibilities:
24. Providing a high level of customer service to new and existing customers via telephone and email
25. Entering numerical and personal data onto the system efficiently and in a timely manner
26. Processing pre calculated orders into the system for distribution
27. Managing data and coordinating activities to ensure the smooth operation of the department daily
28. Supporting the Urban Business team with administrative tasks relevant to the department
29. Signposting customers in the right direction for any invoice queries
30. Undertaking follow up enquiries
Essential requirements:
31. Good IT literacy especially with MS Office
32. Previous experience within an office environment
33. Strong verbal and written communication skills
34. Clear and concise telephone manner
35. Ability to work on own initiative
36. Great eye for detail
37. Previous data/order entry experience (low and high volume)
Desirable requirements:
38. Driving licence and use of a car
Benefits:
39. Office environment in a beautiful part of the county with modern amenities
40. Nature reserve area for time away from your desk
41. Opportunity for progression into permanent roles
42. Advice and editing on your current CV
43. Dedicated team throughout your journey within the role
44. Paid holiday
45. Exclusive online services including restaurant and retail discounts
46. Chance to receive £300* for referring a friend
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.