Job summary Are you a highly organised individual with a passion for making a difference? Join our dedicated ASCC (Advice and Support in Custody and Court) team as a Team Secretary and play a key role in supporting vulnerable individuals within the criminal justice system. As part of NHS England's Liaison and Diversion programme, our team works collaboratively with the Avon and Wiltshire Partnership to assess and support vulnerable individuals in the Avon and Somerset police area. Together, we strive to make a difference in people's lives by ensuring those with mental health and other support needs receive timely referrals and care. If you're looking for a role where no two days are the same and where your organisational skills and positive energy will make a difference, we would love to hear from you. We are committed to supporting your growth and offer an environment where your contributions are valued every day. This role is based at Bridgwater Police Custody. Main duties of the job In this pivotal role, you'll be the heartbeat of our team, providing the organisational support that ensures smooth and effective delivery of vital services. You'll act as the first point of contact, coordinating the team's efforts and directly supporting those in need. Key responsibilities include managing calls, processing referrals, assisting with data collection, and supporting our information-sharing efforts with the police and court systems. Your day-to-day will include: Scheduling appointments and logging referrals. Handling incoming/outgoing mail and managing petty cash. Updating computer systems, compiling reports, and typing (including audio transcription). About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone Date posted 28 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata. Contract Permanent Working pattern Full-time Reference number 184-OL-GR-723 Job locations Broadway House Broadway Park Bridgwater Somerset TA6 5LX Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential Level III Word Processing or Typing qualificationNVQ Level 3 Business Administration or willing to work towards. Desirable Audio Typing Experience Essential Previous administrative experience.Knowledge and Experience of Microsoft Office packages. Desirable Experience of working within mental health services. Additional Criteria Essential Hold a full driving license and have access to transport Person Specification Qualifications Essential Level III Word Processing or Typing qualificationNVQ Level 3 Business Administration or willing to work towards. Desirable Audio Typing Experience Essential Previous administrative experience.Knowledge and Experience of Microsoft Office packages. Desirable Experience of working within mental health services. Additional Criteria Essential Hold a full driving license and have access to transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Broadway House Broadway Park Bridgwater Somerset TA6 5LX Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)