Social Media and Community Management Officer
Social Media and Community Management Officer – 12 month FTC
Exclusive opportunity for a Social Media and Community Management Officer to join a UK membership body on a 12 month FTC basis (mat cover).
Reporting into the head of Digital, the successful candidate will work as part of a wider marketing team and be primarily focused on social media, paid campaign execution and community management.
1 day a week in St Albans office, 4 from home
Must be able to start within 1 month
Key Responsibilities:
* Oversee social media channels, schedule and publish content, respond to engagement, and optimise performance
* Build and nurture online communities, ensuring meaningful interactions, moderating discussions, and responding to inquiries across digital platforms
* Plan and execute paid advertising campaigns to increase awareness, engagement, and lead generation
* Create and manage digital content, including videos, graphics, and infographics, ensuring brand consistency
* Maintain and update the website, membership hub, and other digital platforms for seamless user experiences
* Monitor social media and digital marketing performance, providing insights and recommendations for optimisation
* Support the development of e-newsletters, blogs, and other digital communications to engage audiences.
* Educate teams on effective social media and community engagement strategies
* Stay ahead of industry trends, implementing best practices to enhance digital engagement and community management
* Proactively manage online discussions, addressing concerns and ensuring positive brand representation
Skills & Experience:
* Proven experience in social media management, digital marketing, and community engagement
* Strong background in community management, fostering active and engaged online audiences
* Experience with paid digital advertising and campaign performance tracking
* Ability to create and brief digital assets (video, graphics, audio, etc)
* Knowledge of website management, analytics tools, and CRM platforms
* Excellent communication, relationship-building, and project management skills
* Ability to adapt to emerging digital trends and implement innovative engagement strategies
In return, we offer a comprehensive benefits plan to help you meet your health and wellness, financial and lifestyle needs:
* A collaborative and innovative work environment
* Flexible working hours and potential for remote work
* Generous holiday
If you have the experience and are interested in discussing further, please get in touch ASAP with your current CV: gcharles@vmagroup.com
Due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing
Industries
Non-profit Organizations and Hospitals and Health Care
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