Eden Recruitment Solutions Ltd T/A Just Temps are currently seeking a Customer Service Advisor for our client based in Haverhill, Suffolk. Join Our Client's Team in Haverhill as a Customer Service Advisor Temporary to Permanent Position - Offered by Just Temps Recruitment Are you passionate about delivering outstanding customer service? Do you enjoy working in a fast-paced, supportive environment? Just Temps is recruiting for an enthusiastic and customer-focused individual to join our client's team in Haverhill on a temporary-to-permanent basis. If you're ready to make a difference, we want to hear from you Why You'll Love This Opportunity: Temp-to-perm role - Start with a temporary position and have the chance to secure a permanent role Exciting and varied shifts - Your schedule will change seasonally, so no two days are the same Supportive, friendly team environment - Work alongside a team that values collaboration and customer satisfaction. Career development - The chance to grow and advance within a thriving company. Hours of Work: Sept-Feb: Monday to Friday, 9:00 AM - 5:00 PM Mar-Aug: 8-hour shifts between 8:00 AM - 6:00 PM (shift patterns may vary), including Saturdays and bank holidays on a rotational basis. Key Responsibilities: Customer Service Excellence: Manage customer inquiries via phone, email, and online chat, ensuring each interaction is smooth and positive. Order Management: Process orders accurately and provide customers with timely delivery updates. Data & Reporting: Maintain accurate records in Excel and generate reports when needed. Team Coordination: Work closely with the transport team to ensure smooth delivery operations. In-person Assistance: Provide face-to-face customer service when needed to enhance the overall experience. What We're Looking For: Experience in customer service, administration, or sales is a plus. Comfortable using Microsoft Office, especially Excel and Word. Detail-oriented with excellent organisational abilities. Able to thrive under pressure with a proactive, can-do attitude. What's In It for You: Competitive salary and benefits. A dynamic role with opportunities for growth. A chance to become part of a permanent team after the probation period. A friendly, engaging environment where you're valued and supported. Ready to Join Us? Apply today through Just Temps and take the next step toward a rewarding career with our client in Haverhill. We can't wait to meet you Eden Recruitment Solutions Ltd T/A Just Temps acting as an Employment Business for the supply of Temporary Staff