About a Career with Elis
The Profit Centre Manager will be based at our Harlow depot, supporting the Fakenham site staff to deliver a customer-centric department. This role is responsible for the compliance and efficient management of all transport operations.
Salary: £50,000 - £65,000 per annum
Job Description:
In this critical position, you will oversee the day-to-day running of our busy Customer Service operation, ensuring seamless delivery of transport services. You will also manage logistics processes, coordinate team activities, and maintain high levels of customer satisfaction.
Key Responsibilities:
* Lead and manage a team to achieve exceptional customer service standards.
* Develop and implement process improvements to enhance efficiency and productivity.
* Maintain accurate records and reports to inform business decisions.
* Collaborate with cross-functional teams to ensure cohesive logistics operations.
Requirements:
This role requires a strong background in logistics and transport management, with excellent leadership and communication skills. A proactive approach to problem-solving and ability to work under pressure are essential. If you have experience in managing a similar operation and are passionate about delivering exceptional customer service, we encourage you to apply.