Jenson Fisher are proud to be working with our long standing client based in Perth to recruit a Sales Administrator on a permanent, full time basis. Working as part of an established, forward thinking back office function, the Sales Administrator will play a key role between the sales department and the customer, ensuring that orders are fulfilled accurately and on time whilst also processing all internal paperwork including orders themselves, receipts, despatch notes and collating feedback throughout the process.To be successful in this role you will have a naturally inquisitive approach whilst also enjoying problem solving and identifying solutions. You will be an excellent communicator, patient when required and also comfortable being assertive at the same time.Reporting into the Branch Manager, as the Sales Administrator your responsibilities will include:
1. Process orders onto Sage ensuring accuracy on a daily basis.
2. Handle amendments to orders including variation to quantities and cancellations.
3. Maintain customer records, updating contact information as required.
4. Resolving customer enquiries over email and using the telephone daily.
5. Prepare the weekly sales reports and also key details for the management information pack.
6. Monitor stock levels to ensure alignment with lead times predicted to customers.
7. Generating invoice and PO numbers alongside the accounts department.
8. After-sales administration including r...