Job Description
We are recruiting for an experienced Administrator to work in Leicester based in LE2 to be part of a small team where career development is there for the right candidate, our client can offer flexibility when it comes to hours 9am - 5pm with an hour for lunch so its a 35 hour week and our client is going from strength to strength\n\nAs the Administrator we are looking for the following\n\nTo drive the standard in customer service levels through the efficiency of the administration function.\n\nTo take ownership and responsibility for managing the effective administration of processes and procedures for the supply of our products to major retail customers.\n\nTo maximise the level of service within the business to provide exemplary service levels to customers.\n\nAs the Customer Service Administrator you key responsibilities are listed below.\n\nEnsure efficient processing of customer orders.\n\nManage to their satisfaction the high service level expectations of our customers.\n\nIn conjunction with the Account Manager, manage the cordial relationships with staff in customers designated departments.\n\nEnsure Customer enquiries and queries are dealt with accurately, effectively and within reasonable time frames.\n\nLiaise with our internal departments to ensure the process is achieving the required customer service level standard.\n\nAssist and support the Account Managers in the management of the customer business and relationship.\n\nMaintain a pivotal role in the supply chain as the stock provider for major customers\n\nTo be successful as the Administrator\n\nA good communicator at all levels through all mediums, written, verbal, video and face to face.\n\nAn excellent manager of processes with attention to detail and a strong analytical approach.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website