Job Summary
An exciting opportunity has arisen within the Specialty Medicine Care Unit for a highly motivated part-time Healthcare Support Worker to cover the diabetes outpatient foot clinics. Working as part of the Multidisciplinary team the post holder will:
* Provide a patient-centred, clean and safe environment for people with diabetes attending foot clinic appointments.
* Undertake generic and specialist skills and procedures required for the clinic.
* Maintain a compassionate and professional attitude at all times.
* Be reliable and flexible to service needs.
The hours for this vacancy are 15 hours per week (08:00 - 13:00 on Mondays, Wednesdays and Fridays).
Main Duties of the Job
Work cooperatively as part of the multidisciplinary team including nursing and medical staff, allied healthcare professionals, healthcare support workers, and administrators. Contribute to maintaining a safe, efficient and clean environment for patients attending diabetes outpatient appointments. Answer the telephone / greet visitors in a polite and professional manner. Prepare clinic and treatment rooms for patients and orientate patients and their relatives or carers to the department. Chaperone and act as an advocate for patients during examination by clinical staff, ensuring privacy and dignity is maintained. Assist and provide patients with personal care. Carry out and record patient observations, including blood pressure, pulse, and oxygen saturation. Recognise symptoms of hypoglycaemia, check patients' capillary blood glucose, and treat appropriately. Undertake competency-based practices which are required for the department (for example, complex wound dressings; plaster cast removal). Escort or transfer patients to/from x-ray; phlebotomy; transport; wards. Liaise with stock controller and in their absence maintain stock levels and clinical supplies in the area. Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Manage own time effectively, ensuring good timekeeping in relation to shift commencement and breaks.
About Us
Our Vision: Exceptional patient care provided by exceptional people.
Our Mission: To bring our people, communities, and partners together - providing patient care we can all be proud of. We all play a part in achieving this by living up to the values we promise to our patients and each other. As members of staff, we will always be guided by our Proud to CARE values:
* COMPASSION
* AMBITION
* RESPECT
* ENCOURAGEMENT
Leading the Chesterfield Way
The Healthcare Support Worker is a vital role within our organisation. Leading the Chesterfield Way supports the Trust's priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work; and to support the delivery of exceptional patient care. It provides a framework for leadership and supports individual progression through appraisal, career progression, and personal development.
Date Posted: 09 April 2025
Pay Scheme: Agenda for change
Band: Band 3
Salary: £24,071 to £25,674 a year pa pro rata
Contract: Permanent
Working Pattern: Part-time
Reference Number: 166-MEC-6842790
Job Locations: Chesterfield Royal Hospital, Top Road, Calow, Chesterfield, S44 5BL
Person Specification
Qualifications and Training
* Educated to GCSE standard or equivalent, to include maths and English at grades A-C. NHS Care Certificate Moving and handling.
Experience
* Experience of working in a HCSW role. Experience of working with patients with diabetes.
Skills and Knowledge
* Time management skills. Excellent written and verbal communication skills. Understanding of the importance of confidentiality. Ability to communicate at all levels.
Personal Attributes
* Smart appearance. Polite manner. Team player. Flexible/adaptable to service needs. Ability to work under pressure. Ability to work with minimal supervision.
Demonstrates Trust Values
* Compassion, Ambition, Respect, Encourage - Proud to CARE.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name: Chesterfield Royal Hospital NHS Foundation Trust
Address: Chesterfield Royal Hospital, Top Road, Calow, Chesterfield, S44 5BL
Employer's Website: Chesterfield Royal Hospital NHS Foundation Trust
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