Sheffield Teaching Hospitals NHS Foundation Trust
An opportunity has arisen to join our dynamic and supportive Rheumatology Team based at the Royal Hallamshire Hospital. We are looking for an enthusiastic, highly self-motivated, well-organised individual who wishes to develop their skills in the provision of an MDT Coordinator.
The focus of the MDT Coordinator role will be to provide a comprehensive administrative service to support and cover the multidisciplinary teams (MDTs) and ensure the effective management of accurate and timely data to enable clinical decision-making at MDT meetings.
Main Duties of the Job
1. Coordinating administrative pathways and ensuring an effective process is followed in all areas of work.
2. Ensuring booking appointments where appropriate, according to the department's strategy and local standards/policy/procedure and processing triaged referrals. Ensure that deviations from this are clearly explained and recorded.
About Us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job Responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
* Educated to GCSE standard English Grade C/4 or equivalent qualifications.
* NVQ 3 Business Administration or Team Leadership or Customer Care or equivalent qualification/experience.
* ECDL or equivalent.
Experience
* Previous secretarial or medical secretarial experience within the NHS.
* Working knowledge of Microsoft Office applications. Advanced Minute Taking, IT/Keyboard skills, IT literate.
* Medical Terminology.
* Live minute taking.
* Customer Care Training.
Skills and Knowledge
* Experience of and proven skill in dealing with members of the public/patients including enquiries and complaints. Excellent telephone manner.
* Experience of working independently or as part of a team in a multi-disciplinary environment.
* Excellent organisational skills.
* Proven interpersonal and communication skills.
* Competent in the use of hospital patient administration systems.
* Competent in capturing and recording data entry to databases e.g. Excel.
* Excellent organisational and time management skills generally and when faced with an unpredictable workload.
* Proven ability to prioritise, multi-task, meet deadlines and to have the ability to work under pressure.
* Ability to pay attention to detail, be adaptable and flexible and to be committed to delivering the provision of high-quality, effective and safe services for patients.
* Ability to establish and maintain professional relationships with patients, visitors, and work colleagues.
* Must be able to prioritise and plan daily workload, including working flexibly when interruptions impact upon completion of daily tasks.
* Communicate sensitively in difficult situations.
* Be sensitive to and understand the needs of patients from varying cultural and social backgrounds.
* Must demonstrate attention to detail in a busy office environment.
* Ability to use initiative and act independently when required and be responsible for own actions.
* Ability to work tight, multiple, and often competing and conflicting deadlines.
* Ability to problem solve and find creative solutions.
Personal Qualities
* Flexible, reliable & trustworthy.
* Resilient, adaptable to change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £26,530 to £29,114 a year (pro rata for part-time staff).
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