Plant Hire Manager – Equipment & Fleet Operations
Location: Bromley
Salary: £40,000 - £60,000
An established organisation in the plant hire and equipment rental sector is looking for an experienced Plant Hire Manager to oversee hire operations, ensuring smooth, efficient, and profitable management of equipment rentals. This role is ideal for someone with strong commercial awareness, transport planning expertise, and leadership skills who thrives in a fast-paced environment.
Key Responsibilities:
Hire Operations & Fleet Coordination
Oversee the full end-to-end hire process, from customer inquiries to equipment returns.
Ensure customer orders are fulfilled accurately and on time.
Plan and coordinate equipment deliveries and collections, optimising transport routes for efficiency.
Collaborate with internal teams to ensure all machinery is serviced, inspected, and available for hire.
Customer Service & Business Growth
Build and maintain strong relationships with clients, ensuring exceptional service.
Proactively identify new business opportunities, driving hire revenue through client retention and acquisition.
Team Leadership & Performance Management
Supervise and support hire desk staff and drivers, providing guidance and training.
Set objectives, conduct performance reviews, and ensure a high standard of customer service.
Operational Reporting & Improvement
Provide regular updates on hire performance, transport...