Working Hours: 8:30am-5pm Location: Near Aldershot, Hampshire Are you ready to take your administrative career to the next level? Our client, a well-established company in near Aldershot, is seeking an Administrator to join their team. This role is ideal for a proactive and customer focused individual who thrives in a fast-paced office environment. You will play a key part in ensuring seamless order processing, excellent customer service, and efficient administrative support across various departments. With excellent development prospects, this role empowers you to showcase your excellent customer service skills, whilst demonstrating a keen eye for detail. Key Responsibilities: Deliver exceptional customer service to both internal and external stakeholders Process customer orders via phone, email, and online portals Coordinate with internal departments to enhance the customer experience Prepare quotations and pricing information upon request Manage credit notes and facilitate customer returns Organise collections and deliveries in liaison with carriers Provide customers with delivery updates and proof of deliveries Support customers with website navigation and product selection Assist Account Managers by handling queries and offering administrative support Offer product guidance, including features, dimensions, applications, and ratings Generate invoices and maintain accurate financial records Coordinate with external contractors for installations and service calls Handle customer complaints professionally and efficiently Carry out general administrative tasks such as handling post, filing, and maintaining customer records Skills, Experience, and Training Requirements: A friendly, professional, and customer-focused approach Excellent communication skills with a polite and confident telephone manner Strong IT and data entry skills with attention to detail Highly organised with the ability to multitask and meet deadlines A proactive, can-do attitude with strong problem-solving skills How to Apply: If you’re excited about this opportunity and ready to make a significant impact, we want to hear from you. Apply now by submitting your CV. Alternatively, call us to discuss further. Make your application stand out – highlight your skills, experience, and enthusiasm for taking on this exciting new challenge. We look forward to welcoming your application If you know someone suitable for this role, share the word and through our referral scheme receive up to £250 for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies