Housing Officer
Covering the Wiltshire area
Salary: £32,000 - £35,000 per annum
Counter Terrorism Clearance (CTC) is required for this role.
Be the Heart of a Community - Join Us as a Housing Officer!
Are you passionate about making a difference in people's lives? Do you have a knack for balancing property management with providing top-tier support to individuals? We're looking for a dedicated Housing Officer to join our Southwest Operations team in Wiltshire.
This is more than just a job-it's an opportunity to impact lives while ensuring the smooth running of a diverse portfolio of properties. From supporting service users in their journey to stability to managing properties with care and precision, no two days are the same.
What You'll Do:
As a Housing Officer, you'll take on a vital role, juggling service-user support with property management. Some of your key responsibilities include:
Supporting Service Users:
Welcoming new tenants and guiding them through the induction process.
Conducting regular welfare visits to ensure safety and well-being.
Offering signposting to local amenities, services, and support agencies.
Acting swiftly to address issues like anti-social behavior and absconsions.
Managing Properties:
Conducting monthly inspections and reporting maintenance needs.
Preparing properties for re-occupation or handover.
Ensuring compliance with health and safety standards.
Coordinating minor repairs and managing inventory.
Collaborating and Responding:
Working closely with your team to maintain high service standards.
Liaising with external agencies to support tenants effectively.
Handling emergencies with a calm and proactive approach.
Staying Agile and Trusted:
Keeping accurate records and ensuring systems are always up-to-date.
Engaging with tenants and stakeholders with professionalism and respect.
What Makes You a Great Fit?
We're looking for someone who:
Is organised, proactive, and adaptable.
Thrives on delivering excellent service to both tenants and stakeholders.
Has a strong understanding of housing management, compliance, and tenant support.
Enjoys working collaboratively within a team and with external partners.Driving and access to your own vehicle is essential for this role.
Why Join Us?
We offer a rewarding career where your work makes a genuine impact on individuals and communities. Plus, you'll benefit from:
Competitive Salary: £32,000 - £35,000 per annum.
Generous Leave: 25 days annual leave plus bank holidays.
Health Benefits: Access to Westfield Health Membership for cashback on health services.
Life Assurance: 2x your basic salary.
Pension Scheme: Employer contribution of 4%.
Learning & Development: Core programs to help you grow.
Workplace Tools: Laptop, phone, and more to help you perform your role effectively.
Ready to Make an Impact?
Apply now and take the first step toward a meaningful career. Whether you're experienced in housing or looking to bring transferable skills to a new challenge, we'd love to hear from you