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Assistant Manager Supported Living Services, Southampton
Client:
Care Managers Ltd
Location:
Southampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
9b21a8b66402
Job Views:
6
Posted:
22.02.2025
Expiry Date:
08.04.2025
Job Description:
Join Our Growing Team in Southampton!
Care Managers Ltd is excited to announce the launch of our new Supported Living Services in the Southampton area. We are looking for a passionate and experienced Assistant Manager to help establish and lead this important service, making a real difference in the lives of individuals with diverse needs.
About the Role
As an Assistant Manager, you will play a vital role in ensuring the smooth operation of our Supported Living services. You will work closely with the Registered Manager to deliver high-quality, person-centered care that empowers individuals to lead independent and fulfilling lives.
Key Responsibilities
1. Operational Leadership:
o Assist the Registered Manager in the daily operations of the Supported Living services.
o Ensure the delivery of high-quality, person-centered care in line with Care Managers Ltd's policies and procedures.
o Oversee and coordinate the schedules of support staff to ensure consistent service delivery.
2. Team Management:
o Recruit, train, and supervise a team of support workers.
o Conduct performance reviews, provide feedback, and identify training needs for staff development.
o Foster a supportive and inclusive workplace environment.
3. Care Planning and Support:
o Work with individuals to create and review personalized support plans that promote independence and well-being.
o Monitor the effectiveness of care plans and ensure they align with the persons needs and preferences.
o Promote positive risk-taking and ensure all risk assessments are up to date.
4. Compliance and Safeguarding:
o Ensure compliance with CQC standards and other relevant regulations.
o Maintain accurate records and reports in line with legal and organizational requirements.
o Implement and monitor safeguarding policies to protect individuals from harm.
5. Stakeholder Engagement:
o Build strong relationships with families, local authorities, and other stakeholders.
o Act as a point of contact for queries and concerns, resolving issues promptly and professionally.
o Represent Care Managers Ltd in meetings with external partners and agencies.
6. Service Development:
o Contribute to the strategic growth of the Supported Living services in Southampton.
o Identify opportunities to improve the service offering and deliver innovative care solutions.
o Monitor budgets and resources to ensure cost-effective operations.
Essential Skills and Competencies
1. Leadership and Management Skills:
o Ability to supervise, motivate, and manage a team effectively.
o Strong decision-making and problem-solving capabilities.
o Capacity to lead by example and inspire high-quality care delivery.
2. Communication Skills:
o Excellent verbal and written communication for interacting with service users, staff, families, and external stakeholders.
o Strong interpersonal skills to build relationships and handle sensitive issues diplomatically.
3. Person-Centered Approach:
o Commitment to promoting independence, dignity, and choice for service users.
o Empathy and understanding of the needs of individuals with learning disabilities, autism, or mental health challenges.
4. Organizational and Time Management Skills:
o Ability to manage workloads, prioritize tasks, and meet deadlines efficiently.
o Skill in coordinating schedules, care plans, and team responsibilities.
5. Knowledge of Compliance and Safeguarding:
o Strong understanding of CQC regulations, safeguarding protocols, and relevant legislation.
o Awareness of Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and Positive Behavior Support (PBS).
6. Flexibility and Adaptability:
o Willingness to work evenings, weekends, and on-call duties when required.
o Ability to adapt to changing situations and challenges in the supported living environment.
7. Technical Skills:
o Proficiency in using care management software, record-keeping systems, and Microsoft Office tools.
o Ability to manage budgets and resources effectively.
8. Conflict Resolution and Mediation:
o Skill in resolving conflicts within the team or with service users and families.
o Ability to handle sensitive issues professionally and diplomatically.
Key Requirements
1. Experience:
o Proven experience in managing or supervising Supported Living services.
o Strong knowledge of supporting individuals with learning disabilities, autism, mental health needs, or complex care requirements.
2. Qualifications:
o Minimum Level 3 Diploma in Health and Social Care (or equivalent); Level 5 in Leadership for Health and Social Care preferred or willingness to work towards it.
3. Other Requirements:
o Full UK driving license and access to a vehicle.
o Flexibility to work occasional evenings, weekends, and on-call duties when required.
What We Offer:
* Salary: £25,000 - £32,000 per annum (dependent on experience).
* A competitive benefits package.
* Opportunities for professional growth and development.
* A supportive, collaborative, and inclusive work environment.
* The chance to be part of an exciting new venture, shaping the future of Supported Living services in Southampton.
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