Job Role: Security Officer Working Hours: 45.5 hours per week, Thursday 22:00-6:00, Friday 16:30-06:00, Saturday & Sunday 18:00-06:00 Pay: £11.84 per hour Location: CEVA Halewood, 31 Estuary Boulevard, Liverpool, L24 8RL Reporting to: Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at CEVA Halewood. We are looking for an experienced Security Officer who will be responsible for maintaining the security of the site, conducting internal and external patrols as part of a team and individually, operating the search station and to act as the first point of contact for all visitors to site. The successful candidate must have a valid SIA Licence as a minimum. Duties include: Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Benefits Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA Top-Up and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Auto Enrolment Pension Wagestream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What’s Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Guard, Security Specialist, Patrol Officer, Gatehouse Guard, Site Security, Warehouse Guard, SIA Security Guard, Security Monitoring Within commuting distance of: Birkenhead, Chester, Ellesmere Port, Wallasey, Bebington, Widnes, Runcorn, Prescot, Kirkby, Maghull, Crosby, Warrington, St Helens.