This is an excellent opportunity for an ambitious and enthusiastic professional to join a market leading company in Newcastle. In this role, you will play a pivotal role in supporting the sales to ensure efficient sales operations and exceptional customer service. This position involves creating new sales opportunities, coordinating sales activities, managing orders, and maintaining strong communication with both customers and internal stakeholders.
You will be part of an energetic and motivated team and working for a company who offer plenty of opportunities for personal and professional growth.
Job responsibilities:
* Coordinate and manage the sales order pipeline, ensuring accuracy and timely delivery.
* Managing and Coaching sales assistant to optimize sales.
* Collaborate with current and new customer up sell and cross selling of products and services.
* Communicate proactively with customers regarding order status, shipment updates, and any potential delays.
* Respond promptly to customer inquiries via phone, email, and other communication channels.
* Collaborate with the commercial team to prepare quotes, proposals, and presentations.
* Maintain accurate and up-to-date customer records in the CRM system.
* Assist in preparing sales reports, metrics, and analyses for management.
* Assist in sales events, meetings, and presentations.
* Contribute to business performance and efficiencies to improve sales and customer...