DUNLUCE CASTLE
Weekly pay - £12.59ph
Start date - ASAP to March 2025
Job Description including Main Duties / Purpose of Job/Function of Role Job Purpose
• Provide support to the site management in the presentation, maintenance and conservation of State Care Monuments.
• Provide support to the site management in the management of visitor access to State Care Monuments.
• Provide support to the site management in the facilitation of events and activities at State Care Monuments.
• Provide support to the site management in the delivery of visitor services at State Care Monuments.
• Provide support to the Premises Officer in the management of assigned buildings.
• Provide support to site management in monitoring the delivery of projects.
MAIN DUTIES AND RESPONSIBILITIES OF THE POST HOLDER WILL INCLUDE: –
1. Visitor Services:
• Issuing admission tickets and receipts
• Cash handling Version
• Sale of goods
• Reconciling receipts against cash taken
• Carrying out stock control checks
• Escorting / supervising groups
• Assisting with the preparation, organisation and running of events.
• Giving guided tours and talks.
• Assisting with the preparation and setting up of displays/exhibitions, enhanced experiences and interpretative materials.
• Helping the public, answering questions and making visitors feel welcome.
• Assisting the facilitation of externally run events and usage of sites.
2 .Site Presentation:
• Outdoor maintenance including grass cutting, hedge trimming and fencing.
• Cleaning and minor maintenance of buildings.
• Ensuring site furniture / signage is well presented.
• Litter / dog foul collection and bin emptying.
• Conducting visitor surveys including completion of questionnaires.
• Driving Departmental vehicles.
3. Health and Safety Compliance with Health and Safety requirements including:
• Lone working policy and procedures.
• Highlighting any issues at sites.
• Carrying out site inspections.
• Responding to and remedying issues identified in Health and Safety audits / inspections.
• Assisting with carrying out risk assessments and fire evacuation drills.
• Following up any issues arising.
• Maintaining records accurately.
• Timely and accurate recording of all accidents and ‘near miss’ incidents.
• Awareness of the correct response to an emergency situation.
4. Other Duties:
• Providing cover for designated State Care sites, and assisting with their operational running to include evening and weekend work.
• Opening, closing and checking the security of sites and car parks. Setting alarms where appropriate.
• Patrolling sites / buildings and enforcing byelaws as an ‘authorised person’ as set out on warrant cards where appropriate; encouraging responsible behaviour by the public.
• Operating audio visual, IT and camera equipment.
• Use of NI Civil Service IT systems.
• Maintaining and recording site information, such as complaints, visitor numbers and patrol reports.
• Supporting the establishment of and maintaining good working relationships with local landowners, local councils and local community groups and the general public.
• Providing a high quality service to all customers
Work pattern -
3 week working rota, 2x RD’s with one weekend off in every three.
7 days a week
****5 GCSEs including Maths and English Required****
Access NI check required
*NICOLE* If interested please apply through the link ASAP -