Customer Service Executive
OA are recruiting for a Customer Service Executive to join our client’s highly successful and growing team.
We’re looking for a customer-focused and highly organised individual to join our Client Money Protect Memberships team. You’ll manage a portfolio of agent clients from new application to renewal, as well as chasing and converting abandoned registrations and other leads. Knowledge of working in a multi-channel contact centre is essential and experience in the property sector, especially the private rented sector would also be useful.
The successful candidate will possess excellent telephone skills, meticulous attention to detail, proficiency in Microsoft Office, and a confident, driven attitude.
Location: Borehamwood
Hours: Full-time, 9am – 5:30pm, Monday to Friday. Hybrid working: 3 days in the office and 2 days from home after a successful 6-month probation period.
Salary: Up to £26,000
Customer Service Executive - Benefits:
23 days holiday + UK bank holidays
Life assurance
Private health care for you and dependents
Employee assistance programme, including GP line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
As part of the HFIS Group, access to discounted personal insurance is available
Customer Service Executive- Key Responsibilities:
Acting as first point of contact for members and prospective members including...