Role OverviewKey responsibilities:
Process incoming communications (post, fax, email), scanning, if appropriate, and directing to the relevant person
Greet visitors in an efficient and friendly manner, recording and escorting them to the office
Conduct reception duties and administration for clinic in Barbourne – Worcester (1 day per week)
Process incoming and outgoing invoices and resolving any queries
Manage reimbursements in accordance with relevant scheme rules and benefits
Manage office supplies
Organise refreshments for meetings
Deal with general business enquiries (face to face and telephone) directing them as appropriate
Chase clinical information in a timely manner demonstrating professionalism whilst being assertive.
Provide administration support for the case management and health surveillance teams
Arrange property maintenance as directed
Process Data Subject Access Requests in accordance with the ICO guidelines
Handle and coordinate complaints via email and telephone
Demonstrate a professional and respectful approach during all interactions
About the RoleOperational Support Administrator
Location: Tewkesbury (with 1 day per week covering Worcester clinic)
Salary: £(phone number removed)
Status: 9 month Fixed Term Contract to cover maternity leave
Start date: January 2025
We are looking for an experienced Operational Support Administrator to deliver high quality support to the business including...