Tesco Shift Leader - Nights - Uckfield Superstore
Availability Window Days From time To time Sun 22:00:00 07:00:00 Thu 22:00:00 07:00:00 Fri 22:00:00 07:00:00 Sat 22:00:00 07:00:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.30 per hour worked. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
Responsibilities:
1. Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
2. Support your colleagues, ensuring they deliver daily priorities and take regular breaks
3. Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone’s safety
4. Be the go-to person for colleagues in the absence of a manager for day-to-day queries
5. Ensure the store is always clean, tidy, and well-presented
6. Support managers to coordinate seasonal, community and charity events
7. Contribute to a great team atmosphere, that’s inclusive of everyone
8. Provide great customer service, by listening to our customers and putting them first in everything you do
9. Keep the team well-informed and up to speed on any communications, changes, or updates
10. Stay knowledgeable about store performance, and look for ways to improve and simplify operations
11. Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
12. Follow health and safety routines and procedures, and ensure colleagues do the same
13. Recognise and celebrate colleagues within the team who are providing great service
Requirements:
1. Be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
2. Build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
3. Be a clear communicator, comfortable with using a variety of methods to keep your team well-informed
4. Be comfortable taking the lead, and overseeing the store in the absence of your Manager
5. Be a good decision maker, who’s flexible in the way you think, and comfortable handling change
6. Be motivating, so you can inspire your team to deliver beyond expectations
7. Be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
What's in it for you:
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
1. There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
2. We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training
3. It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues
4. Your voice matters, and we’ll always welcome and listen to your ideas and opinions
5. We put your wellbeing first, and support is always available if you need it
6. Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company
Benefits:
1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
2. Request flexible working from day one
3. Get 10% off and 15% at pay day weekends
4. Access to free wellbeing services with a range of resources
5. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
6. Uniform provided and policies to support you for all of life’s moments
7. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About us:
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.
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