Join us as a Receptionist at Anchor to make a real and positive difference to the lives of older people. You will support happy living by providing a polite, friendly and professional reception service to the location, including welcoming visitors and acting as a first point of contact. Having a business administration / customer service NVQ level 2 is desirable.
Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
West Hall in West Byfleet is home to well trained and helpful staff with rooms for up to 117 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
1. Anchor's flagship home, rated Outstanding by CQC
2. Three award winning purpose built lodges in 5.5 acres of landscaped gardens
3. Excellent support for all colleagues with Buddies and Mentors to help you throughout your career at West Hall
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
4. Gym, fitness and wellbeing discounts
5. Mental health support
6. Flexible working options
Finance
7. Pension plan – contribute between 4% and 8% and we’ll match it or better
8. Quick and easy pension transfer service
9. Savings and financial advice, loans, free life assurance
10. Discounts on shopping, holidays, phones, technology and more
Career
11. Ongoing personal and professional development programme
12. Leadership Pathways online learning resources
13. Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.