* JOB TITLE: Account Development Manager
* SALARY: £42,120 - £51,480
* LOCATION(S): Watford, Flexible
* HOURS: Full-time
* WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week on clients' sites, or 40% of our time at our Watford office.
About this Opportunity
Tusker requires an Account Development Manager to manage the development and growth of profitable business to maintain opportunities within existing customers, drive marketing visibility, process improvements, and order take of both Public & Private Sector organisations by engaging with customers and end users.
About us
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
We’re an award-winning car leasing company that has been providing company car and tax-efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet-positive mobility and a brighter, more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.
Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices, and over 1000 cars to choose from all by leading manufacturers.
What you’ll need
* 2+ years experience in Account Management/Development within the Automotive/Employee Benefits Sector within contract retention of Public & Private Sector organisations with a minimum eligible employee base of 500+ per client.
* Strong presentation skills both face-to-face and remotely – being able to present the scheme and its benefits to employees via multiple channels e.g., in-person roadshows and virtual webinars acting as the product expert for new and existing schemes.
* Experience in engaging, holding & building relationships at multiple levels both internally and externally with excellent communication skills; with monthly telephone health checks with all allocated accounts, and are commercially and financially astute with the ability to work to tight deadlines and demanding targets.
* Work collaboratively & proactively with Tusker's UK Strategy & Commercial Partnership Manager to ensure strong growth with Tusker's EBP’s (Employee Benefits Providers) and the Marketing team to ensure each of our customers has a robust scheme awareness communications plan.
* Work closely with the Business Development Managers and Account Implementation teams to help obtain new business to ensure the smooth transition from prospect to customer. Also assist Business Development Managers through tenders, shortlist presentations, and pre-go live meetings where required.
* Extensive knowledge of customer processes and procedures and strives to improve these where needed throughout the course of the customer's contract. Propose legislative and advisory changes of scheme structure to the customer where necessary and then see those changes through to completion. Also ensure customers' aged debt is continually monitored alongside the Finance Team across 30-, 60-, & 90-day payment profiles.
* A good level of IT literacy; with a robust knowledge of Excel, Word, PowerPoint, and online systems – v-look up and pivot tables as a basic standard.
* Full UK driving licence.
And any experience of these would be really useful
* Maintain external Key Stakeholder relationships across multiple levels, including Director, Senior HR, Payroll, Finance, Marketing, and Procurement functions.
* Identify and manage opportunities within existing customers to drive marketing visibility, process improvements, and order take.
* Collaboration with ADM equivalents within our framework providers and EBPs to ensure growth plans and targets are achieved.
* Diplomacy & Empathy; personal presence and credibility; demonstrating enthusiasm and self-motivation with proficient knowledge of current UK Tax and NI rules and legislation.
* Working proficiency of the processes of the business but predominantly with Marketing, Operational teams, Implementation, and the Sales Team to maintain the customers' SLAs/KPIs and be the point of escalation and resolution for employee and employers. To achieve and exceed (where possible) the set budgeted targets.
* Preparation of raw data and present these findings back to customers via MI packs/quarterly review meeting.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to your recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose?
Apply today.
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