Looking for a New Challenge with Evenings Off? Join the Courts as an Admin Assistant (Usher)!
Are you ready to transition from hospitality or retail into a dynamic, people-focused role with evenings free and the chance to be part of something meaningful? Brook Street Ltd is excited to offer an excellent opportunity for a Full-Time Admin Assistant (Usher) at Portsmouth Magistrates Court (PO1 2EB), where no two days are the same!
Why This Could Be Your Perfect Next Step:
* Work-Life Balance: Say goodbye to late nights - enjoy daytime hours (M-F) and occasional Saturday mornings
* Meaningful Work: Be part of the justice system, ensuring smooth court operations and helping people navigate their day in court.
* Transfer Your Skills: If you've worked front-of-house, handled tricky customers, or managed busy environments - you're already prepared for success here!
* Supportive Team: Join a professional but friendly team where you'll be supported to grow and learn on the job.
* Location: Portsmouth Magistrates Court, PO1 2EB
* Contract Type: Full-time temporary contract until 30/06/2025, offering stability and the chance to build a new career path.
* Hours: Monday to Friday, 09:00 - 17:00, with some Saturday mornings (08:00-15:00). If you work a Saturday, you'll get time off during the week (day to be agreed).
* Pay Rate: £12.07 per hour
Key Responsibilities:
* Front-of-House Duties: Welcome and assist all visitors to the court, answering face-to-face enquiries with professionalism and courtesy.
* Courtroom Management: Prepare courtrooms, manage hearing schedules, and support Legal Advisers with essential case information.
* Customer Service on a New Level: Book in parties attending hearings, manage courtroom proceedings, administer oaths, and keep everyone informed of any changes.
* Tech-Savvy Tasks: Operate digital video equipment in court and maintain accurate records of hearings.
* Team Support: Help with general clerical tasks, use of computers, and occasionally cover reception duties.
Ideal Candidate:
* People Person: You're polite, approachable, and calm under pressure - even when dealing with challenging individuals.
* Multitasker: You can juggle multiple responsibilities efficiently without compromising on quality or service.
* Confident Communicator: Comfortable handling difficult conversations and providing clear, respectful communication to all.
* Organised and Reliable: You take pride in your work and always deliver a great experience, whether it's face-to-face or behind the scenes.
* Adaptable: Comfortable using technology and picking up new systems quickly.
* Team Player: You enjoy working with others and are ready to support colleagues as needed.
Requirements:
* Previous experience in hospitality, retail, or customer service? Perfect - your skills are exactly what we need!
* Able to multitask effectively and stay calm in a fast-paced environment.
* Confident handling difficult conversations with tact and professionalism.
Ready to bring your people skills to a professional, stable, and rewarding environment? Apply now and step into a role where you make a difference every day - and still have your evenings free.
The successful candidate will be subject to a Basic DBS and 3 years referencing check.
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