GENERAL MANAGER, ROXY LANES CHELTENHAM HIGH STREET A LITTLE BIT ABOUT OUR VENUE: Looking for a fun and exciting opportunity? Roxy Leisure is seeking a talented and passionate General Manager to join the team in Cheltenham Roxy Lanes is the home of booze and ball games in Cheltenham, with a vast array of gaming all under one roof With ten-pin bowling, ice-free curling, karaoke rooms a batting cage and much more We aren’t the usual entertainment venue, offering innovative gaming in beautiful surrounds set to a classic Rock & Indie playlist. Started by 2 brothers 11 years ago, Roxy Leisure now has 19 venues across the country and many more to come Our mission is to bring the playground to the bar. WANT TO BE A PART OF SOMETHING AMAZING? WHAT WE’D EXPECT FROM YOU: In a General Manager, we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must. Role Responsibilities: Ensure we are delivering the best gaming experience for our guests on every visit. Creating and delivering quarterly business plans. Leading by example through; Training, coaching and developing a winning team. Managing a P&L to meet financial targets and expectations. Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus Managing the Safety, Security and licensing aspects of the business. Managing our guest experience platform to improve service and standards Maintain a fun and engaging culture using our Brand Standards and Company Ethos Monthly reviews with all your team members encouraging their growth and development. Ensuring service standards and duty management are upheld throughout operating hours WHAT WE WANT FROM AN INDIVIDUAL; We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values; Passionate attitude Loves to be professional playful Always gives good energy Your team. Every time Can you motivate and lead a team? Display a good work ethic and share knowledge? Confidently create positive team culture and reinforcement? Work Autonomously and utilise resources where available? WHAT YOU GET; Very competitive salary Achievable bonus scheme Tips shared equally amongst the whole team 50% off food and drink & free gaming Regular team incentives- with rewards including paid trips abroad 2 Staff Socials throughout the year Employee Assistance Program that includes access to free counselling services Further development opportunities within the company growth Development courses including; leadership, mental health awareness, first aid and personal licences. Access to Rewards Gateway, offering discounts at 100s of retailers JOB SPECIFICS 45hr working week across 5 shifts It is expected that you will be available to work weekends and public holidays Expected to have a reliable commute to work Managing a large team of up to 50 staff members Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager Liaising with all departments of the Roxy Leisure business including; marketing, sales, finance, operations and maintenance. THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE ROXY TEAM?