Job summary We are seeking to appoint a Quality Governance and Safety Advisor to join the Quality Governance Team, working collaboratively across disciplines and leading on all aspects of quality governance including incident investigations, as delegated by the Quality Governance Officer. The successful applicant will be educated to degree level (or have the equivalent experience) and must have previous experience of dealing with incidents/complaints procedures along with the ability to analyse complex problems and offer practical and workable solutions to address them. This is a 30 hours per week, fixed term position to cover maternity leave. Main duties of the job The role will incorporate the promotion of a positive learning environment where changes are established and embedded to improve patient safety, experience and outcomes. An open learning culture will be fostered which will ensures that both lessons are learnt and appropriate action is taken in response to mistakes and service failures as well as learning from excellent practice and contributing to the dissemination of this. The post holder will support the Quality Governance and Safety Officer and the Clinical Governance Leads for the Division to ensure that all areas of quality governance and safety including clinical incidents, serious clinical Incidents and the wider Trust Clinical Governance and Quality Improvement agenda are addressed and actioned. The post holder will be required to ensure investigations are investigated in accordance with Trust and National procedures (where applicable). The post holder will be required to ensure appropriate linkage of such investigations to complaints and HMC investigations (where applicable). About us Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do. We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in. Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families. If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together Date posted 08 April 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year per annum/pro rata Contract Fixed term Duration 12 months Working pattern Part-time Reference number 223-GSA-229 Job locations The Royal Shrewsbury Hospital Shrewsbury SY3 8XQ Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Person Specification Education Essential Education to degree level or equivalent experience Evidence of Continuing Development Desirable Human Factors/ergonomic training Experience Essential Experience of Incident/complaints management Evidence of previous role where attention to detail was key Evidence of experience of producing high quality reports Experience of working in a complex changing environment and the ability to prioritise Desirable Experience of investigation tools and techniques Human factors experience or knowledge Experience of presenting information to others in groups Knowledge Essential Knowledge of PSIRF Knowledge of tools and techniques for learning responses Understanding of the quality standards applicable to the NHS (eg: CQC / commissioner requirements) Desirable Knowledge of current approaches to incident management Have an awareness of legislation and standards relating to health & safety, security, complaints, claims and incidents Person Specification Education Essential Education to degree level or equivalent experience Evidence of Continuing Development Desirable Human Factors/ergonomic training Experience Essential Experience of Incident/complaints management Evidence of previous role where attention to detail was key Evidence of experience of producing high quality reports Experience of working in a complex changing environment and the ability to prioritise Desirable Experience of investigation tools and techniques Human factors experience or knowledge Experience of presenting information to others in groups Knowledge Essential Knowledge of PSIRF Knowledge of tools and techniques for learning responses Understanding of the quality standards applicable to the NHS (eg: CQC / commissioner requirements) Desirable Knowledge of current approaches to incident management Have an awareness of legislation and standards relating to health & safety, security, complaints, claims and incidents Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust Address The Royal Shrewsbury Hospital Shrewsbury SY3 8XQ Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)