Why Choose DHU?
Join DHU Healthcare and Make a difference!!
At DHU Healthcare, our ethos - For you, For them, With us - guides everything we do. Our CARE values - Compassionate, Accomplished, Respectful, and Encouraging - shape a collaborative environment where expertise comes together to achieve excellence in patient care.
Join a diverse team of healthcare professionals working together to provide high-quality, patient-focused services to over one million people in the midlands, whilst supporting each other to achieve collective brilliance.
Job Title: Receptionist - Urgent Care Division
Location: Leicester, Leicestershire, and Rutland (LLR)
Contract Type: Bank
Salary: Band 2 - £23,615 (Pro rata per annum)
Hours: Flexible, including evenings, weekends, and bank holidays
The Role
We are looking for a Receptionist to support our clinical staff and patients at our urgent care hubs. This role is ideal for a highly motivated individual with excellent customer service skills and the ability to work in a fast-paced medical environment.
Key Responsibilities:
1. Provide a welcoming and efficient reception service for patients and clinicians.
2. Ensure the reception area and consultation rooms are prepared and maintained for patient care.
3. Manage patient appointments using SystmOne and ensure accurate record-keeping.
4. Assist clinicians with administrative tasks, including processing prescriptions and referral letters.
5. Adhere to infection prevention & control protocols and ensure all necessary equipment is available.
6. Respond to patient and colleague inquiries professionally and efficiently.
7. Maintain patient confidentiality and comply with all safeguarding policies.
What We're Looking For:
1. Previous reception experience (preferably in a healthcare setting)
2. Strong IT skills, including Word, Excel, and email systems
3. Excellent communication and interpersonal skills
4. Ability to multitask and work under pressure in a busy environment
5. A team player with a compassionate and professional attitude
6. Flexibility to cover shifts, including evenings and weekends
7. Full UK driving license and access to a vehicle (preferred)
DHU Healthcare values diversity and inclusion, welcoming applicants from all backgrounds. We are also a forces-friendly employer, supporting veterans, reservists, and military families.
Ready to make an impact? Apply now and be part of something great at DHU Healthcare.
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