Are You Looking For A New Change In Career? Are You Looking for a Job Based in Belfast City?
HCL has an exciting opportunity and wants to share this with you.
We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre, Conveniently Located On Great Victoria Street.
Your Responsibilities:
1. Managing Our Inbound Customer Service Via Telephone.
2. Providing A High Standard Of Customer Service To Our Customers.
3. Dealing With First Time Customer Query Resolution When Possible, Following Correct Escalation Procedures.
4. Using And Implementing Feedback From Coaching And Monitoring Sessions.
5. Maintaining High Standard Data Security And GDPR Regulations.
6. Following Your Assigned Daily Schedules and Tasks.
What Are We Looking For?
1. Somebody With A Passion For Good Customer Service.
2. Excellent Written And Verbal Communication Skills.
3. Punctual And Conscientious.
4. Good Attention To Detail.
5. Experience Managing Complaints.
Hours:
40 Hours Per Week
Monday - Friday 08:00 - 20:00
1 in 3 Saturdays 08:00 - 12:00
Salary:
£11 P/H
Paid fortnightly
Requirements:
1. Full Time Availability.
2. ID & UK Right To Work Required (Passport Or Birth Certificate).
3. Basic Access NI Check is Required for this role once successful.
Job Type: Full-time
Salary: £22,880.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Gym membership
* Life insurance
* Private dental insurance
* Private medical insurance
* Referral programme
* Wellness programme
Schedule:
8 hour shift
Work Location:
One location
Reference ID: PEARFT22
#J-18808-Ljbffr