Role Overview
Customer Service Administrator Selby (YO8)
* £11.44 ph
* 7:00am - 15:30
* 40 Hours per Week
* Working Monday - Friday
Benefits:
* Free On Site Parking
* Opportunities to progress
* Overtime always available
* Uniform provided
* 28 Days Holiday Entitlement
* Excellent Pension Programme
* Staff also receive 25% Discount Benefit of Items on Very.co.uk
What you'll be doing
As a Customer Service Administrator in our friendly service centre team, you'll work closely with drivers and site-based colleagues. You'll support everything from parcel dispatch and return to handling various admin activities that enhance our customer service levels. When things get busy, you might even assist the warehouse teams. In short, you'll play a key role in ensuring our team and customers are satisfied.
What you need to show us
Administration skills and experience are important, but your ability to prioritize customer satisfaction will be crucial. You'll need to be a great communicator with strong IT skills and a keen eye for detail. An understanding of health and safety would also be beneficial.
Why work for us
Nobody goes further to deliver than Yodel. Each week we sort and deliver millions of parcels for various clients across the UK. We value the contribution of everyone in our customer service team. In return for your talents as a Customer Service Administrator, you'll receive generous benefits including 28 days' holiday (including bank holidays), an excellent pension, and up to 25% discount on Very.co.uk. We also support your development and progression.
Yodel recognizes that its people are fundamental to its success. We are committed to equal opportunities, value differences, and aim to build teams that represent a variety of backgrounds, perspectives, and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to assist.
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