Description We have an incredible opportunity to join us here at Phoenix Group as a Business Analyst within our Group Operations - Migrations Portfolio on a permanent basis. Job Type: Permanent Location: This role will be based in Telford with time spent working from the office and at home. Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here. Closing Date: 28/02/2025 Salary and benefits : £32,000-£45,000 plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more Who are we? We want to be the best place that any of our 6,600 colleagues have ever worked. We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet. The role The Migration portfolio plays a key role in achieving business goals, and within our team of change professionals, we support change in an exciting and dynamic environment. You will play a key role in the achievement of Phoenix ambitions to innovate to provide customers with better financial futures. As part of this dynamic team, you will play a key role in providing our customers with better financial futures, with plenty of opportunity for your own personal development along the way. At Phoenix, we will help you, and our customers, secure a life of possibilities. You will provide a comprehensive range of business analysis services to support our change projects, bringing clarity to complex situations and using appropriate analysis techniques to define, agree, and document scope and requirements. You will produce a range of analysis artefacts, manage changes to scope and requirements, and ensure traceability throughout the lifecycle of your projects. What are we looking for? You will have demonstrable experience of working as a BA or analytical based role, with strong analytical and problem-solving skills. You will be comfortable working to tight deadlines and confident in planning and managing your own workload with support from a Lead BA as required. An important part of the job is working closely with key stakeholders to support Phoenix’s strategic objectives so strong stakeholder management skills are essential. You will be a strong team player who works collaboratively, challenges positively, and communicates effectively. You will be able to explain complex concepts in an understandable way and you will approach all tasks with enthusiasm and positivity. Our business is complex, and our change programmes reflect this therefore you will be a self-starter, who can learn quickly, act autonomously, and apply your experience and skills across many disciplines In the Migration Portfolio, we care about your values and behaviours as much as your technical knowledge – we would love to help you grow your career at Phoenix and we are happy to invest in your long-term development to help you reach your goals.. Desirable: Diploma in Business Analysis or equivalent (e.g. BCS Diploma, IIBA Certifications) Knowledge across Phoenix/ReAssure products, processes, and systems. Knowledge of Business Analysis and general analytical techniques We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. Find out more about LifeAtPhoenix Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us LI-Hybrid LI-KW1