+ Create an outstanding resident experience by managing guest enquiries, post, and parcels
+ Handle applicant paperwork (Right to Rent, KYC) ahead of move-ins
+ Oversee resident amenities, ensuring bookings and spaces are well-maintained
+ Conduct smooth move-in/out processes, including inventories and meter readings
+ Log maintenance issues and manage keys
+ Keep communal spaces tidy and welcoming
+ Manage parking, noise complaints, and site-wide communications
+ Support resident events, open days, and security walks
+ Provide shift cover when required
+ Proficiency in Microsoft Word, Excel, Outlook, and booking systems
+ A strong understanding of on-site Health & Safety requirements
+ ARLA, IRPM, or COSHH qualifications (a plus, but training provided!)
Join us at Granary Quay, our newest and most exciting development, set in the heart of a thriving waterfront community. This stunning destination boasts nearly 350 modern apartments, first-class amenities, and unbeatable transport links, redefining contemporary city living.
With an impressive HomeViews rating and a reputation for outstanding quality and resident satisfaction, Granary Quay offers the perfect setting for you to make a meaningful impact. As part of our innovative team, you'll play a key role in shaping the resident experience at one of our most dynamic locations.
Learn more about Granary Quay at Dandara Living., At Dandara Living, we don't just build homes-we create thriving communities. As one of the UK's leading Build-to-Rent developers, we bring innovation, expertise, and award-winning developments to the market. Our in-house experience spans everything from land acquisition to property management, making us a powerhouse in the sector.
5 days over 7 (rota to be discussed)
40 hours per week on a rotating shift pattern:
+ 7:30am - 4:30pm
+ 10:30am - 7:30pm, + £28,184 per annum
+ 25 days holiday + option to buy 5 more!
+ Up to 5% pension scheme (employer matched)
+ 3x salary life assurance (option to increase to x4)
+ Employee Assistance Programme (EAP) & 24-hour Digital Doctor
+ Health Assured Wisdom App for wellness support
+ Competitive parental leave
+ Exclusive discounts on shops, restaurants, gyms, and more!