Salary: 35,000 - 35,000 GBP per year Requirements:
* We are looking for candidates who meet the following qualifications:
* A Bachelor's degree in Computer Science, Information Technology, or a related field.
* AZ-104: Microsoft Azure Administrator certification.
* A minimum of 5 years of experience in a similar role.
* Strong knowledge of infrastructure and security management.
* Experience with Azure, AWS, Intune, and Manage Engine (Endpoint Central, Applications Manager).
* Excellent problem-solving and communication skills.
* Proficiency in managing virtual machines, network devices, and security systems.
* The ability to handle complex technical issues and provide advanced support.
* Strong analytical and reporting skills.
Responsibilities:
* As a 3rd Line IT Operations Engineer, your responsibilities will include:
* Maintaining and supporting Microsoft Infrastructure such as Entra ID, Azure, VMs, and hosted services while ensuring compliance with Cyber Essentials through timely patching and monitoring.
* Overseeing Endpoint Management, including MDM/Intune, Apple Business Manager, and Manage Engine, while managing Autopilot deployments and enforcing security baselines.
* Developing PowerShell scripts to automate processes and increase operational efficiency.
* Ensuring smooth backup operations, conducting regular recovery tests, and managing incident responses for Backup & Disaster Recovery.
* Proactively monitoring and enhancing infrastructure, participating in technical projects, and engaging in monthly client meetings focused on upgrades and improvements.
* Handling service desk tickets, diagnosing issues, escalating when necessary, and contributing to the development of the knowledge base.
Technologies:
* AWS
* Azure
* Support
* Network
* PowerShell
* Security
* Cloud
More:
We are offering a salary between £30,000 and £35,000, dependent on experience, along with an excellent benefits package which includes:
- Private Healthcare Package through BUPA.
- Death in Service coverage (4 times salary).
- Group Income Protection.
- 23 days of holiday per year plus bank holidays.
- First-class reward and recognition initiatives.
- Discounted gym membership.
Join us in a hybrid role that involves working between our Head Office in Cardiff, your home, and client sites, primarily in London. We look forward to your application!