North Cumbria Integrated Care NHS Foundation Trust
The NHS in Cumbria is moving through a programme of significant transformational change involving the implementation of transformative clinical models of service and organisational integration. Key to delivering this change is our delivery of information technology required for services to be modern, safe, effective and well governed.
This is a post within the Health Records Department that requires an enthusiastic, experienced and highly motivated individual who responds positively to new challenges. The On-boarding Officer will independently manage one or more work packages as part of the Digitalisation Of Medical Records project.
Main duties of the job
The post holder will be experienced in benefits management, continual service improvement and change management methods and tools and will provide advice to decision makers.
This is a post for an ambitious, intelligent and resilient individual to help us deliver high-quality benefits realisation and change management plans to help us transform healthcare through technology across West, North and East Cumbria.
You'll support our Health Records and Digital Programmes team and the wider digital healthcare service by working with clinical specialities to realise benefits through changes to business processes enabled through technology. Strong links to other service improvement teams in the organisations are crucial.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
1. Being a clinically led organisation
2. Quality and safety at the heart of our Trust
3. A positive patient experience every time
4. A great place to work
5. Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
* Educated to degree level or equivalent, or be able to demonstrate an equivalent level of knowledge
* Evidence of continuous personal development
* Benefits Management
* Change Management
* MS Office
* NHS Digital Clinical Safety PRINCE2 Foundation or above
Experience
* Evidence of working with multi-disciplinary staff across diverse professions to specific solutions to support the successful delivery of business changes
* Managing conflict
* Researching, assessing and prioritising stakeholder requirements
* Supporting the development of business cases for projects including: strategic arguments; options appraisal; benefits and dis-benefits; and risk
* Experience in process design and workflow management
* Experience in the use of Microsoft Office products.
* Evidence of practical facilitation skills
* Business process development
* Principles of programme management and benefits realisation
* Developing and leading teams
* Evidence of developed practical project management skills
* Implementation of projects, ideally within the healthcare sector
* Clinical background
* Coaching skills
* Interfacing with other disciplines such as legal, finance and HR on the development of requirements for projects
Knowledge
* Formal project management methodologies and tools
* Principles of risk and issue management
* Knowledge and experience of implementing IT systems within healthcare
* Information governance and security guidance
* Benefits management methodologies and tools
* Change management/service improvement methodologies and tools
* Equality legislation and best practice
* Keeps up to date with relevant legal, regulatory, ethical and social requirements
* Specifying requirements
* Wide knowledge of Health Care
* Communications Planning
* Health Records Management
* Clinical safety processes and how they apply to NHS IT systems
Skills and Aptitudes
* Ability to clearly communicate and reinforce to team members and stakeholders the vision, values and objectives of a project
* Ability to inspire confidence and trust, command respect and create a sense of community amongst those involved in this area of work
* Effective leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information
* Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information
* The ability to find ways of solving or pre-empting problems
* Takes responsibility for own learning, development and behaviour - actively seeks to develop and demonstrate own competence
* Ability to prepare and present reports to detailed specifications for Trust and others as requested
* Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views in order to instigate and achieve change and improvement
* Ability to engage others in strategy and planning
Other Requirements
* Ability to travel independently across West North and East Cumbria on a regular basis
* Ability to work under pressure to tight deadlines.
* Promote equality and value diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cumbria Integrated Care NHS Foundation Trust
Address
Unit G Kingmoor Park, Duchess Avenue, Carlisle
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