Mobilisation Manager - South
Up to £41,000 per annum plus Company Car / Allowance
Your role will predominately be based in the South of the UK; however, national travel will be required in line with business needs, including overnight stays and weekend work.
We are looking for a Mobilisation Manager to join our B&I team. You will manage and deliver operational standards primarily on new business mobilisations, working alongside the dedicated Project Manager to deliver a planned, operationally exceptional mobilisation. You will plan and deliver team training, onboarding, systems implementation, and Compass processes delivery whilst working closely with other support teams to deliver these requirements and coordinate the timely delivery of mobilisations, refreshes, and retention projects by priority status.
Key responsibilities include but are not limited to:
1. Support the Project management team with the implementation of Compass systems into new locations.
2. Champion the use of the standard tools and processes for all Compass mobilisations.
3. Responsible for the setup, training and delivery of systems such as: Food Safety Management System, Health & Safety Compliance, Profit Protection, PCI compliance, Staff training and onboarding, Foodbuy Online Stocktaking, Ourtime (Time & attendance).
4. Coordinate planning, management and delivery (along with the project manager and central support teams) of contract mobilisations, refresh and retention in order of priority.
5. Ensure that all mobilisations, refresh and rebids are delivered within timescale and to the approved Compass Standards (generally audit standards).
6. Act as an operational point of contact for the mobilisations, refresh and retention projects alongside the Project Manager.
7. Maintain relations with Operations Teams, Project Managers, and central functions experts.
8. Proactively manage and highlight Mobilisation and retention risks and issues.
9. Monitor, collate and suggest improvements to the Mobilisation processes and practices, and proactively help to encourage good practice.
10. Ensure successful handover to Operations at the end of the Mobilisation and revisit audit dates are set and adhered to.
11. Support and complete Revisit Audits / Standards reviews to ensure ongoing support and coaching.
12. Manage operational requirements in line with the Budgets of the project and company spending practices, supplier usage and retail standards.
About you:
Essential:
* Proven experience in operational roles; ideally new business and operational excellence.
* Proven experience in a similar position and/or a flair for food, people management and functional responsibility.
* Passion for design, food and customer service.
* Good commercial acumen.
* Proven track record of being quality driven.
* Excellent interpersonal, communication and organisational skills.
* Proven track record of interacting with and influencing a wide range of stakeholders and building credibility.
* Good working knowledge of high street retail, food and eating out consumer trends.
* Works well under pressure to deliver results.
* Contract catering experience.
* A good understanding of IT systems and programmes.
Desirable:
* Proven experience as part of a successful mobilisation team.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Financial wellbeing programme and preferred rates on salary finance products.
* Aviva Digicare - Free annual healthcare check.
* Medicash - Discounted health cash plan providing cashback on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
* Pension scheme and Life Assurance.
* Employee Assistance Programme.
* Holiday purchase scheme.
* Sharebuy Scheme.
* Recognition awards including Be a Star peer recognition and Long Service Awards.
* Employee networks created and led by employees for employees.
* Exclusive Benefits & Wellbeing site (Perks at Work).
* Entertainment, Health & Wellbeing and Travel discounts.
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
* Vodafone discounts.
* On-going training & development and career pathways.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
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