Performance Objectives Team: Achieve Area Sales Target for 024/2025. Drive sales growth within the designated area. Maintain and strengthen relationships with existing customers. Individual: Exceed Key Performance Indicators (KPIs). Participate in monthly one-to-one performance reviews with the line manager. Receive 360-degree feedback from managers, colleagues, and the leadership team annually. Key Performance Indicators (KPIs) Sales revenue Product margin percentage Number of customer visits Calls made by the BDE / Appointments booked Pipeline value and open opportunities Position Overview The Business Development Manager (BDM) is responsible for achieving sales and gross profit (GP) targets within their designated area. They manage the sales pipeline, maintain a visit schedule, and provide strategic direction to the BDE on weekly priorities. The BDM works four days a week in the field, meeting with customers. Additionally, they direct the BDE on which customers to contact and which appointments to book. The BDM also serves as the line manager for the BDE within their territory. The BDM collaborates closely with the Marketing Manager, providing insights into new product opportunities and promotional strategies. Main Responsibilities & Tasks Sales Visits: Meet with customers to showcase our catalogue, understand their current needs, provide quotations, and close orders. Sales Pipeline Management : Identify and record opportunities, manage the pipeline, and deliver weekly reports. Sales Management : Guide the BDE in scheduling appointments and contacting customers. Serve as the BDE’s line manager, conducting monthly 1:1 performance reviews and assessing training needs. Communication: Ensure that the EA, Operations, and team are aware of issues, opportunities, and relevant news. Identifying Opportunities: Add new prospects to the database and discover opportunities within the territory through visuals and referrals. Teamwork: Respond to requests from the Account Manager to meet customers and achieve face-to-face objectives. Innovation: Evaluate market needs and provide feedback to the Marketing team. Quality, Environmental, Health & Safety (QEHS): Follow all processes rigorously to maintain quality management. Always ensure compliance with Health & Safety standards in the workplace and report any issues immediately to the line manager. Similarly, report any breaches in quality or environmental policies promptly. As part of the application, please complete a DISC profile on www.crystalknows.com and send over the results to marketingpluspkg.com.