Job Title: Quality and Warranty Analyst
Location: Basildon, Essex / Hybrid
Rate: £35.65ph via an Umbrella Company (Inside IR35) - Potentially Negotiable
Employment Type: Contract (initially to 31.12.25 - Intention to extend)
Hours: Standard 37.5 Hours Per Week
* Team of 11 dynamic, motivated engineers striving for the best quality possible
* Working with dealers to fix vehicles correctly first time
* Commodity based engineers – cell/array, BEC/BECM, BCCM charge cord, Motor controller etc
* Vehicle based engineers
* Field investigation engineers
* Warranty spend and supplier chargeback
* Working to identify and contain HV powertrain issues in Europe
* Work closely with the US teams
* Technologies - mHEV, FHEV, PHEV, and BEV
* Responsible for European targets for Repair Rate – R/1000, Cost Per Unit (cost per vehicles sold by how much spend on repairs), CPU, yearly Warranty Spend and Supplier Chargeback
* Using connected vehicle modem data to identify issues faster
* Preparing service teams for new vehicle launches and then dedicating time with new launches to identify issues as fast and possible and contain – Early Warning Process
* Driving down cost per repairs and yearly warranty spend and ensuring suppliers “pay up
Role
* To be a key member of the European High Voltage Propulsion Quality Team
* Tracking Eu powertrain quality status overall vs targets and across individual commodities
* Using our client’s automotive OEM systems (GCQIS, GTAC, QLIK etc) to identify trends
* Working with VO plants to track claims through ECB system
* Working with US teams on common reporting metrics and monthly senior review presentations
* Presenting weekly to EPE chief engineer the status of warranty and main issues
Key Experience/Skills
* Previous quality organisation experience
* Experience of the Automotive OEM client’s systems – ECB, PTS, GTAC, GCQIS, QLIK, BSAQ
* Previous experience of quality reporting & working with VO plants on claim binning
* Experience of automotive OEM client’s systems to plot out quality data, both R/1000 and CPU.Identifying trends and being able to interpret the data and engage with the team to contain issues and track these containments in the automotive OEM systems.
* Advanced excel use & data processing experience
* Ability to work within a diverse team is critical
Additional skills preferred:
* Six Sigma, Knowledge of high voltage systems.
* Experience reporting out at all levels within automotive OEM.
Additional Information:
** THIS POSITION IS CONFIRMED INSIDE IR35