Centre Manager - Bromley Role : Centre Manager Location: Magpie Hall Lane, Bromley BR2 8JF Salary: 32,000.00 p.a. Plus Benefits Job Type : 40 hours per week, Permanent Closing date : 14th March 2025 MAIN PURPOSE To deliver, develop and drive Mytime Active's business with responsibility for one site, to deliver a service which significantly contributes to the strategic aims and objectives by: Maximising and driving income, profitability, occupancy utilisation, employee engagement, customer satisfaction and service standards; Securing best value in delivery and continuous improvement in the provision of the service; Using best practice and innovation to achieve excellent customer service; Development of Team to enable high performing staff who can achieve set targets; Implement and manage the highest standards of health and safety in all areas of responsibility; Be instrumental in empowering workforce opportunities to enable high performance and engagement in your teams and exceeding set targets; and To have direct accountability for the delivery of Mytime Actives/Divisions financial performance, engagement score, and brand values. Principle Duties To be responsible and accountable for the overall management and operations of the Centre; To plan, support and be accountable for the delivery of the range of services/functions, ensuring that they all deliver against the business objectives and meet customer needs and expectations; To ensure that Mytime Active operational procedures and quality standards are adhered to at all times whilst providing strategic input to their development; Ensure full compliance with all contractual responsibilities whilst maintaining quality service by establishing and enforcing company standards; Prepare business, marketing and service plans, operational manuals, research projects, feasibility studies, policies and management information as required Ensure that the systems provide information to the Client as required. Develop and maintain quality assured procedures for all aspects of the facilities operations in line with Mytime Active's operational systems and policies To undertake or commission/capital project work on any aspect of the site. KNOWLEDGE Knowledge of business and management principles and practices; Knowledge of strategic planning A sound working knowledge of current facility management, best practice and statuary compliance and their practical application within leisure and/or golf; Sound working knowledge of strategic planning and capital projects; Knowledge of Human Resource management principles and practices Knowledge of basic economic and accounting principles and practices; Knowledge of office administrative procedures; Knowledge of Service Improvement Models (such as Quest and/or IiP). EXPERIENCE An in depth understanding of sales and marketing planning; Commercial awareness and business acumen; and Proficient in relevant software applications Proven management experience in a multi-facility leisure and/or golf facility environment; Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives; Proven experience of implementing sales and marketing strategies; Experience of managing multi-disciplinary teams, either directly or through contracts/franchises; Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets; Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business; and Proven experience to be a natural forward planner who critically assesses own performance. QUALIFICATIONS The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous; With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility; First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management BENEFITS In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: Free access to Mytime Leisure & Golf for you and one other. 25 days annual leave (not including bank holidays) 25% off food and beverage and free hot drinks. NEST pension. Exceptional achievement award scheme. Employee discount & salary sacrifice schemes. All offers of employment are conditional upon you signing the contract of employment and: Satisfactory health clearance; Two satisfactory references; Proof of attainment of qualifications; Evidence of your right to work in the United Kingdom; and Satisfactory Disclosure and Barring Service (DBS) check if needed for the role Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.