Multi-Site Manager - Newcastle £40,000 per annum plus 10% KPI related bonus 42.5 hours per week. Monday – Friday, with a typical expectation of 1 weekend in 3-4. Vita Student Vita Student delivers the world’s best student living experience thanks to its ‘all in’ offering which is centred around the resident’s needs, We offer style, luxury & comfort to our student residents, surrounded by premium amenities and a vibrant city life. Our Multi-Site Manager’s Our Multi-Site Manager’s lead a number of high-functioning teams across multiple sites within each designated region, delivering effective management and support across sites to ensure brand standards and customer service excellence are upheld. Coordinate with Resident Management team Adapt easily to changing situations and resolve issues promptly with a customer-first attitude. Implement and monitor health and safety and compliance initiatives. Ensure consistent brand knowledge is communicated across all locations to enhance customer experience. New Site Delivery Working closely with 3 rd party contractors, troubleshooting initial operational issues and providing support. Recruiting and training to new staff on site processes and procedures. Liaising with other departments to ensure smooth integration with existing systems. Monitoring performance metrics and identifying areas for improvement. Who We’re Looking For Vita Student delivers a luxury, all-encompassing residential experience to our students. Our aim is to guarantee the best customer service to all residents 24 hours a day, 7 days a week. Our Multi-Site Manager’s play a critical role ensuring luxury, and comfort across existing sites enriched with premium customer service, whilst also overseeing the launch of new sites within the region. We are looking for: Experience managing diverse teams and operational functions across multiple sites. Operational delivery of new-site launches Delivery of a luxury / premium brand Exceptional Customer Service Ability to work various shifts and handle changing scheduling needs Strong understanding of building regulations and health & safety best practices. Passionate about delivering premium experiences to our residents. We’re looking for vibrant and enthusiastic people to join our wonderful team here at Vita Student. We only recruit the best of the best who pride themselves on making our resident’s experience premium & luxurious. Benefits Our employees have the pleasure and pride of working at our luxury Student Properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our colleagues by offering the following benefits: 23 days paid holiday plus Bank Holidays Your birthday day off Career progression opportunities – We love to promote from within A Perkbox account – giving you instant 24/7 access to hundreds of perks, including free drinks, cinema tickets, shopping discounts, employee assistance program, fitness classes, learning courses and much more Pension scheme Team parties/events Recognition programmes Access to 24/7 Employee Assistance Programme Important Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further. All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.