Description Are you ready to make a difference in the healthcare industry while working with cutting-edge IT systems? Were on the lookout for an Application Support Analyst to join our vibrant and dynamic team at the Nursing and Midwifery Council (NMC). The team you will join Heres your chance to join a team of 4 analysts with an in-depth knowledge of SQL databases, .NET, SharePoint, Microsoft Dynamics and Power Apps to name a few. Take part in day-to-day systems support activities and contribute to many varied projects, tech initiatives and activities across the organisation. Play a key role in future-proofing and modernising our IT infrastructure. Become a go-to expert for critical applications, both in-house and customer-facing. Collaborate across departments and with third-party partners to enhance and support innovative systems. Whether youre already a whizz with Microsoft Dynamics 365 or looking to expand your skill set with on-the-job training, this role offers the chance to grow and shine. What Youll Need Solid experience with business-critical applications and customer-facing web tools. Strong understanding of Agile delivery and ITIL Service Management. A structured approach to onboarding and supporting new services. Proven teamwork and planning skills flexibility is key Please note this is a fixed term contract until 13 November 2025 to cover maternity leave. Benefits 30 days annual leave - plus bank holidays Enhanced Pension Contributions via our attractive Pension Scheme with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions Life Insurance 4 x current salary Hybrid/Flexible working policies Enhanced Maternity and Paternity Leave 24 Hours Employee Assistance Programme Cycle to Work Scheme Perkbox membership Subsidised restaurant in our Portland Place office Season ticket loans About Us Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but well always take action when needed. To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout peoples careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and were increasing our visibility so people feel engaged and empowered to shape our work. Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions. Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation. Additional Information Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment. The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post. Our Pay Policy It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request. For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustments We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us. Screening and vetting All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.