Role Title: Director, Product Owner – Distribution
Department: Business Agility
Team: Risk Intake and Operations Enablement
Location: US or United Kingdom (London)
Type: Permanent
About the Role:
We are on a transformative journey, evolving our business through agility, innovation, and customer-centricity. We seek a visionary leader to help guide and shape this transformation as a key player in our Business Agility Distribution Domain. This is a unique opportunity to lead the Risk Intake and Operations Enablement Portfolio at the intersection of strategy, execution, and innovation. As the Portfolio Leader, you will drive transformation and be a strategic thought leader, partnering with key stakeholders across the business to drive alignment and foster a product mindset throughout the organization. This role demands a blend of visionary leadership, product expertise, and agile execution capabilities.
About the Department & Team:
Business Agility works in partnership with GRS Technology to execute a digital strategy that balances and prioritizes business objectives with technology investments to anticipate clients’ and partners’ needs and provide our teams with the insights they need to make winning decisions. The team delivers global solutions through Agile practices that drive quality outcomes, which are aligned to business priorities.
Key Responsibilities:
1. Strategic Leadership: Act as a thought leader in product strategy, drive the vision/ roadmap for our Global Submission Management and Global Workflow & Task Management Capabilities, setting the vision for agile product ownership that aligns with the organization’s broader goals and market dynamics.
2. Stakeholder Partnership: Build strong relationships with key stakeholders across the company, acting as a trusted partner to executives, technology teams, and other business leaders to ensure alignment on priorities and outcomes.
3. Product Mindset Champion: Advocate for and embed a product-centric culture within the organization, emphasizing value creation, customer focus, and iterative development. Manages delivery of scope, partners with the Leadership Team and Business Sponsors to align on key functional strategic outcomes, Portfolio and initiative performance, and funding/resource demand and allocation.
4. Agile Transformation: Lead the organization’s ongoing agile transformation, driving continuous improvement in product development processes and promoting agility at all levels of the company. Participates in providing feedback, support, and coaching, in sprint-and-release plans together with Product Managers and Technology counterparts.
5. Innovation and Thought Leadership: Stay at the forefront of industry trends and emerging practices in product development, bringing new ideas and opportunities to the organization.
6. Team Leadership & Development: Mentor and inspire a team of Product Managers and Product Owners, fostering a culture of collaboration, accountability, and high performance. Lead by example in adopting agile practices and a growth mindset. Help oversee their respective agile teams and stakeholders to align priorities, remove roadblocks, and secure resources. Works closely with IT and other Business counterparts to ensure resource alignment in support of Portfolio vision and roadmaps.
7. Business Knowledge: Deeply understand the businesses that comprise GRS, their go-to-market strategies, their common opportunities to leverage scale, and their unique differences that are required to win in local markets.
8. Outcome Ownership: Define and communicate clear, measurable outcomes (OKRs) for product teams and sets at ambitious digital portfolio strategy, ensuring they are aligned with strategic business objectives and customer needs.
9. Customer Centric: Partner with User Experience and Design Team to ensure customer-driven design is prioritized, considering user pain points from usability test results and market industry knowledge to deliver a well-positioned product.
Skills and Experience:
1. Proven experience as a senior product leader within agile organizations.
2. Strong track record of successfully driving organizational change and transformation.
3. Deep understanding of agile methodologies, with experience leading agile transformations.
4. Exceptional communication (verbal and written) and collaboration skills, with the ability to build consensus across diverse teams and stakeholders.
5. Strategic thinker with a hands-on product management background and a keen understanding of customer needs and market trends.
6. Strong leadership and team-building skills, with experience developing high-performing, cross-functional teams.
7. Ability to thrive in a fast-paced, dynamic environment, demonstrating resilience and adaptability even in the face of some level of uncertainty.
8. Experience in business, engineering, technology, and/or consulting. High level of proven business expertise needed to set clear priorities for products within the Distribution Domain and understand business value impacts.
Why Join Us:
You’ll have the opportunity to make a significant impact on our organization’s future, working with a passionate team that’s dedicated to innovation, agility, and customer success. You’ll shape the way we work, enabling us to deliver world-class products while fostering a collaborative, forward-thinking culture. If you’re ready to lead, inspire, and transform, we want to hear from you!
About Liberty Specialty Markets (LSM)
Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
1. Offering a vibrant and inclusive environment and committing to their career development.
2. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
3. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
4. A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
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