Position Details
Posting #: 30491
Department: Urgent Care
Employee Type: Regular, Part Time
If Temporary, Number Of Weeks:
Union: CUPE
Openings Remaining: 1
Schedule:
Work Days: Monday to Sunday
Time of Day: Days, Afternoons
Shift: Rotating
Shift Start: 7:30, 8:00, 15:00, 15:30, 16:00. Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: King Campus (Stoney Creek East Hamilton)
Application Dates:
Opening Date: 18/02/2025
Closing Date: 25/02/2025. Applications must be received online by 12:00 midnight on the Closing Date.
Position Description:
Unit Profile:
Urgent Care sees more than 50,000 patients a year with 30% of those patients being children. The Urgent Care is fully staffed with physicians and nurses who are highly trained in emergency medicine and equipped to perform assessments as a result of blood tests, x-rays and other diagnostic tests. Urgent Care serves patients with non-threatening injuries and illnesses. Some types of illness or injuries treated include: lacerations, sprains, ear infections, coughs and congestion, sore throats, etc.
Position Summary:
This position is responsible for performing patient registration in support of patients and health care providers while maintaining the highest standard of service excellence in a caring, compassionate, confidential and secure manner. This position is responsible for capturing all patient demographic, diagnostic, and insurance information for patient registration.
Qualifications:
* 2 year post-secondary diploma in office administration from an accredited school
* Medical terminology certificate
* Basic skill level in MS Word and Excel required
* Intermediate skill level in spelling, medical spelling and medical terminology required
* Intermediate skill level in typing is required
* Clerical testing may be required as part of the selection process
* Knowledge of hospital services
* Excellent verbal communication skills. Must be comfortable in questioning patients in order to collect necessary data elements, including demographics and insurance information
* Good written communication skills
* Customer service oriented
* Adept in working in a high volume, high stress area dealing with competing priorities
* Proven ability to work as a team member
* Must present a professional demeanor at all times.
* Excellent work performance and attendance record is required
* Experience in patient registration/patient processing preferred
* Good work performance and attendance record are essential
WAGE RATE:
Hourly: $28.87....$30.14....$31.37 (plus 14% in lieu of benefits)
St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process. #J-18808-Ljbffr