Water Recycling Network Support Manager
Water Recycling Network Support Manager
Location: Basildon
Time Type: Full time
Posted On: 2 Days Ago
Job Requisition ID: R29558
Salary: Circa £45,000 depending on skills and experience + Car Allowance
Contract: Full time, permanent, 37 hours
As one of our Network Support Managers, you will act primarily as managerial support to enable an efficient and effective operational area by the direct line management of our network technicians who deliver the Water Recycling Networks operational strategy. You will provide great leadership while maintaining our excellent standards of customer service.
Working closely with the embedded Alliances and local delivery teams, you will ensure that all activities are undertaken with a customer focus and efficiently delivered. The role will use and develop the full range of leadership skills to operate a wastewater network area.
Why Anglian Water?
It's not just about work; it's about caring for you. Dive into the heart of our company culture, where our competitive pension scheme stands out—Anglian Water doubles your contributions up to 18% (6% employee, 12% employer) to ensure our colleagues have a secure future.
Embrace the liberating spirit of our flexible work culture, guarded by life assurance at eight times your salary & personal accident cover up to 5x your salary & personal private health care.
You’ll also get 26 days of annual leave plus bank holidays as well as the ability to buy & sell additional days off through our flexible benefits. You will unlock a world of great discounts on everyday products & services that can take some little pressure off the costs of things like household goods, clothing & even holidays!
Take paid time off when you’re unwell & know you’ll be looked after by full private medical, which is standard for all Anglian Water Employees. And because family matters, our excellent Family Leave package is designed to support and cherish your loved ones.
Join us not just for a job, but for a fulfilling, enriching career where the perks resonate with the heartbeat of a compassionate workplace. Anglian Water is a great place to work & your journey begins here!
What will you be doing?
The NSM will be managing a team of between 10-15 Field Technicians, and will be responsible for coaching, mentoring, and performance management with the team. The NSM will be responsible for managing the whole employee lifecycle which will include PDR reviews, interviewing for new team members, sick absence management and more. Overall, you will play an integral role in promoting a high performance team culture where the delivery of excellent customer service and environmental prosperity is central to everything we do!
What does it take to be a Network Support Manager?
* Able to inspire & get the best out of people, so they can have the confidence to deliver consistently leading performance against a backdrop of increasing demands and tighter economic as well as environmental standards
* The ability to act decisively and supportively in mentoring the team in overcoming operational, system delivery-related challenges
* The ability to work in a logical, systematic manner while striving always to improve
* Expected to be flexible for incident management (standby) when required
* Ability to adapt to changes in accordance with business strategy
* Working knowledge of the Water Industry
* Health and safety qualification to a minimum IOSH level
* Ability to assess risks and make significant operational decisions with incomplete information
* Available for operational standby escalation where required (minimum 6 weekly rotations)
We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We hire and nurture based on merit and a shared passion for making positive impacts. Our commitment is to foster an inclusive environment where everyone feels they belong & can use every drop of their potential.
Closing date: 21/01/25
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About Us
We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.
We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
To apply, you’ll need your up-to-date CV; we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.
If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.
Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
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