WYCOMBE MAGISTRATES HIGH WYCOMBE, HP11 1LR
Grade: AA
Post Type: Fixed Term
Duration of appointment: Up to 12 months
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type: Operational Delivery
Will the successful applicant have line manager responsibilities? No
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
You will be an essential first point of contact for all court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms, complete documentation, and ensure the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Your skills and experience
* Friendly and approachable manner with excellent customer service skills.
* Ability to multitask whilst working in a fast-paced environment.
* Good written and verbal communication skills.
* IT proficient with the ability to learn and adapt to different technologies and software packages.
* Excellent organisational and time-keeping skills.
Additional Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks can be undertaken.
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